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Initial Call Script


Hello _____________ I am calling regarding your recent application to join Carestaff Nursing Services. Is this a suitable time to discuss your application with you?


Value Statement:

Thank you! Before we get started I wanted to give you a little bit of information about Carestaff. Carestaff is SEQ’s premier nursing agency. We are a tier 1 provider to all major hospitals, aged care facilities and community organisations.
We supply experienced and qualified nurses to facilities to alleviate their staffing shortfalls.


Our Expectations:

It is important you have a thorough understanding of what is expected of you as a Carestaff nurse.

  • Correct availability at all times- If your availability changes please call us immediately

  • Always keep your phone close by. If you miss a call please return it ASAP

  • All Carestaff nurses are to have a high standard of presentation and must always adhere to our uniform policy

  • You are ready and wanting to work according to your regular availability


Thank you for answering those questions. The next steps:

  1. We will send you an email which asks for specific information regarding your references. This will take 2 minutes to complete. Once received, please complete it as soon as possible.

  2. We will then contact your referees.

  3. Once your references are received you can complete the iinduct training online and you interview will be booked.

Do you have any questions?


Find out how Carestaff can help you

  • ​It is not very often at all that administration staff of any business receive accolades.  Thank you accommodating our request at very short notice to provide us with an RN this morning.  And what an RN – exceptional. As to the office staff,  your nurse mentioned to me that she loves working with Carestaff and said the girls at West Burleigh...

    Facility Manager, Nerang Nursing Centre
  • Carestaff Nursing Services has always been my choice of Agency. We have called upon them when we experience unexpected staffing shortfalls, or require holiday relief and at all times their nurses have been skilled, able to fit in easily with existing staff and provide a continuity of service essential in Aged Care- Philippa McRae

    Clinical Co-ordinator, Golden Age Retirement Village
  • Carestaff nurses come from varied backgrounds and disciplines.  They are willing and capable to supply on demand.  We have found the presentation and quality of nurses from Carestaff to be of the highest standard- Lorelle Hughes

    Care Manager, Melody Park

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