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Incident Report Form

Thank you for taking the time to formalise your complaint via our Incident Management Form. This incident will remain confidential to the parties involved. Each incident will be treated fairly and individually, so both nurse and facility are heard equally.

Our Clinical department will make contact at their soonest convenience once the submission has been received.

If the incident is of high priority, please ensure you call our Clinical Nurse immediately after submitting the below form.

Call us on 07 5576 6255 or call 1300 CARESTAFF.


Find out how Carestaff can help you

  • ​It is not very often at all that administration staff of any business receive accolades.  Thank you accommodating our request at very short notice to provide us with an RN this morning.  And what an RN – exceptional. As to the office staff,  your nurse mentioned to me that she loves working with Carestaff and said the girls at West Burleigh...

    Facility Manager, Nerang Nursing Centre
  • Carestaff Nursing Services has always been my choice of Agency. We have called upon them when we experience unexpected staffing shortfalls, or require holiday relief and at all times their nurses have been skilled, able to fit in easily with existing staff and provide a continuity of service essential in Aged Care- Philippa McRae

    Clinical Co-ordinator, Golden Age Retirement Village
  • Carestaff nurses come from varied backgrounds and disciplines.  They are willing and capable to supply on demand.  We have found the presentation and quality of nurses from Carestaff to be of the highest standard- Lorelle Hughes

    Care Manager, Melody Park

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